Calabrio C3. Coming October 27th to a Screen Near You!
Paul Stockford, Research Director, NACC and Chief Analyst, Saddletree Research,
the past dozen years, I’ve been a speaker or attendee at Calabrio’s
annual C3 customer conference. This year C3 was scheduled to be held in
the company’s hometown of Minneapolis but, like everything else, the
conference will go virtual this year. The bad news is, we won’t get to
meet face-to-face this year, but the good news is, the conference will
be accessible to everyone who has access to a computer. No travel and
As usual, I’ll be participating in a couple of sessions this year,
including a discussion with Adrian Swinscoe focused on the challenges
of, and best practices for, the post-pandemic contact center.
The details of this year’s C3 along with a link to register are in the description below. See you there – wherever you are!
Don’t miss out on the WFO virtual experience of the year!
Explore the evolving world of work and register to attend
Calabrio Customer Connect,
Oct. 27-28. This free virtual event features over 60 breakout sessions,
including presentations by customer experience innovators such as
Netflix, Patagonia, Capital One and Rackspace. Attendees will also hear
from industry expert Adrianc Swinscoe, Forrester Analyst Ian Jacobs and
Saddletree Research Analyst Paul Stockford, as they weigh in on the
tremendous changes facing the industry.