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Flint Adds Customer Management and Facebook Integration to Its Mobile Payments App: The new app gives on-the-go merchants tools to search and take action on customer data, while simpli...
Applying Traditional Direct Marketing Principles to the Digital Age: The rules may be different, but the game is still the same.......
FirstRain Expands Analytics Actions for Salesforce.com: New sales productivity tool combines advanced analytics with tasking feature.......
Moontoast Adds Social Application Suite: New tools let users create contests, polls, plus rewards for Facebook, Twitter, and more.......
Move from Social Media to Social CRM: Five ways to bring your business up to speed.......
Brands Continue to Fail Their Customers: New research from Forrester shows customer service hasn't improved all that much in the past year......
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