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Social Media Ad Revenue to Reach $9.2 Billion by 2016: Ads on social networks are going "native," reports BIA/Kelsey.......
A Look Under the Loyalty Hood: Deliver the engagement process consumers seek.......
Retailers Remake Store Strategies: At NRF 2013, major brands say they're rethinking in-store, online purchase behaviors.......
Choose a Winning Combination of Customer Experience Metrics: Improve customer loyalty with the right mix.......
Do You Want To Achieve Your Call Center Goals?: Achieving outstanding performance in your call center is really not as difficult as it may sound....
SalesFUSION Releases New Version of Its Integrated Marketing Solution for Salesforce.com: Marketing software vendor releases latest version of integrated marketing software for AppExchange t...
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